Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet. All pages on this website that transmit sensitive data use SSL encryption.
Orders placed after 2:00 PM CST will be shipped the following business day, subject to weather-related delays or other causes beyond our reasonable control. Orders will not be shipped or delivered on Saturdays, Sundays or holidays. UPS and FedEx will not deliver to PO Boxes and your package will be returned to us. There is no guarantee on timing of US Postal Services deliveries because these packages cannot be tracked.
Refund policy – All gift card sales are final – No refunds.
What information do we collect?
We collect information from you when you fill out a form. When contacting us through our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number.
What do we do with the information we collect?
Any of the information we collect from you may be used in one of the following ways:
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- To send periodic emails. The email address you provide may be used to send you information and updates pertaining to your inquiry, in addition to receiving occasional company news, updates, related product or service information, etc.
For those who have registered for a service, product, or newsletter, we may use your information to notify you regarding relevant information. We may contact you by email. If at any time you decide you no longer want to be contacted by us or to receive information, please contact us and we will remove you from our mailing list.
Disclosures of your information
We will not sell, trade or rent information about you to others.
What about cookies?
Napa Valley Bistro, 975 Clinton Street, Napa, CA 94559
If you have any questions or comments regarding this policy feel free to contact us.